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Signup no-age-gate and duplicate-contact login handoff policy

DomainsDOL EnglishProduct161 words1 min read
confirmedbyProduct Design

DEC-0056 - Signup no-age-gate and duplicate-contact login handoff policy

Phần tiêu đề “DEC-0056 - Signup no-age-gate and duplicate-contact login handoff policy”

Stage A still had two unresolved auth-friction points: age gate scope and duplicate-contact behavior when user enters an existing contact during signup.

Signup baseline:

  • Do not apply age-gate check in DOL English Web V2 signup.

Existing-contact handoff:

  • If signup detects contact already exists, route user directly to login step with a clear notice.
  • Keep contact prefilled in login step.
  • Do not create a separate duplicate-resolution branch.
  • Handoff enters standard login contracts (password-first with OTP fallback).

Operational assumption (locked):

  • Duplicate-contact detection does not auto-send OTP by default; user continues from login step and chooses normal auth path.
  • Keeps signup friction low while still preventing accidental duplicate-account creation flow.
  • Simplifies auth flow graph (one login path, no extra duplicate branch).

This policy aligns with outside-in low-friction entry and avoids introducing extra branch complexity before user intent is clear.