Rescue-pack touchpoints and re-prompt policy

DEC-0016 - Rescue-pack touchpoints and re-prompt policy

Context

After decline detection is confirmed, need clear delivery points and reminder behavior for the 3-exercise rescue pack.

Decision

Touchpoint policy:

• Show rescue pack immediately when system detects decline.
• Keep rescue pack available in Practice Management as a persistent recovery option.

User control policy:

• User can skip rescue pack.
• No mandatory gate and no forced sequence.

Re-prompt policy:

• If user skips rescue pack, do not repeatedly nag by time cadence.
• Re-prompt only when a new decline signal is detected.

Rationale

Two touchpoints increase discoverability and timeliness. Skip keeps the intervention light-touch. Signal-based re-prompt avoids spam and keeps prompts relevant to real learning risk.