New decline signal and cooldown reset policy

DEC-0018 - New decline signal and cooldown reset policy

Context

Need a stable rule for repeated decline cycles so rescue prompts stay relevant without becoming noisy.

Decision

New decline signal definition:

• A decline signal is treated as “new” only after learner has gone through at least one recovery period.

Recovery period condition:

• Learner completes at least one similar exercise.
• Similar exercise does not need to be exactly the same item as rescue-pack exercises.

Cooldown behavior:

• If a new decline condition is detected during active 7-day cooldown,
  • keep respecting cooldown,
  • do not show immediate rescue prompt.
• Rescue pack remains available in Practice Management during cooldown.

Cooldown reset rule:

• Reset 7-day immediate-prompt cooldown when learner completes at least one similar exercise.

Rationale

This rule recognizes positive learner response even when they choose alternative but relevant practice. It also prevents aggressive prompt loops while keeping support discoverable.