Course operations intervention and human grading governance

DEC-0013 - Course operations intervention and human grading governance

Context

Need explicit course-side role boundaries and review gates while keeping self-study fully automated.

Decision

CS intervention rule (course mode only):

• CS intervenes every time learner is absent.
• CS also intervenes when learner is late 3 times within a rolling 14-day window.
• CS contacts learner (and parent when relevant).
• CS first contact should happen within 48 hours after trigger.
• CS supports makeup scheduling.
• CS performs supportive check-ins to encourage attendance consistency.

AI Tutor role:

• AI Tutor supports learners during learning.
• AI Tutor can answer learner questions.
• AI Tutor can summarize learning process.
• AI Tutor can suggest suitable next learning actions.

Human grading governance for important tests:

• The following test groups require teacher intervention before final scoring:
  • assignment,
  • level-check tests,
  • important in-course practice checkpoints,
  • final test.
• Purpose: ensure result quality for high-impact evaluations.

Priority rule:

• In course mode, teacher-reviewed outcomes are authoritative for important tests.
• AI Tutor remains support layer, not final scorer for important course tests.

Visibility rule for learners:

• Any information that does not require human intervention/review is shown immediately to learner.

Default visibility catalog:

• Immediate (no human review needed):
  • attendance and schedule status updates,
  • regular progress counters/statistics,
  • AI Tutor responses and suggestions,
  • auto-scored non-critical practice results.
• Review-gated (human intervention required):
  • assignment final scoring,
  • level-check test final scoring,
  • important in-course checkpoint final scoring,
  • final test final scoring,
  • any manually overridden score that changes official outcome.

Rationale

Protect assessment quality in course mode while maintaining practical learner support through CS and AI.